Frequently Asked Questions

Everything you need to know about Ceazr — pricing, features, migration, regional support, and more.

Pricing & Plans

Why is Ceazr cheaper than Zoho Inventory for growing businesses?

Ceazr doesn't charge per user or impose order limits. A typical distributor with 5 staff and 4,000 orders/year pays $79/month with Ceazr vs $129/month with Zoho Professional (needed for the user count and order volume). That's $600/year in savings — and the gap widens as your team grows.

Is there an inventory app that allows unlimited users for under $100/month?

Yes. Ceazr's Growth plan ($79/month) includes unlimited users and up to 10 locations. No per-seat fees, no hidden charges. Every team member gets their own login with role-based access control.

How much does inventory software cost for a small business with 3 locations?

Ceazr Growth: $79/month. Zoho Professional: $129/month. QuickBooks Commerce Plus: $159/month. Odoo (5 users): $155/month. Ceazr is the most affordable at every team size because it doesn't charge per user.

What counts as a "Node" in Ceazr?

A node is any location where you hold stock — warehouses, storefronts, stockrooms, pop-up shops, or distribution vehicles. Each node has its own inventory counts, collaborators, and audit trail.

What is a "SKU Mapping"?

A mapping is a unique combination of one SKU at one location. For example, if you have "MacBook Pro" in Warehouse A and Storefront B, that counts as 2 mappings. This determines your plan tier.

Can I switch plans mid-month?

Yes. Upgrade instantly as you open new locations or add more inventory lines. Your billing adjusts automatically.

Is there a free plan?

Every plan starts with a 14-day freemium trial. You'll need to enter a credit card to activate your workspace, but you can cancel anytime during the trial at no cost.

Does Ceazr charge per order or per transaction?

No. Ceazr has unlimited data ingestion on every plan. Record as many sales, transfers, restocks, and returns as your business generates — your cost never changes based on volume.

Features

How does Ziva, Ceazr's AI analyst, work?

Ceazr includes a built-in AI analyst called Ziva you can chat with in plain language. Ask questions like "How much MacBook Pro stock do I have?", "Which SKUs are below reorder point?", or "Flag unusual adjustments in the last 30 days." The AI analyzes your data and returns instant, actionable answers.

How does Ceazr detect stock shrinkage?

Through multiple layers: real-time discrepancy alerts when counts deviate from expected levels, per-user audit trails (no shared logins), AI anomaly detection that flags unusual patterns, and remote stock audit capabilities. Every adjustment is logged with who, what, when, and why.

Does Ceazr support barcode scanning?

Yes. Use your phone or tablet camera to scan barcodes — look up products, adjust stock, receive inventory, or record movements. No dedicated hardware needed.

How does WooCommerce integration work?

Connect your store using WooCommerce REST API keys. Ceazr pulls products and orders, matches them by SKU, and lets you push stock levels back — all from the Integrations tab.

Does Ceazr work offline?

The mobile app supports limited offline mode for barcode scanning and stock counts. Data syncs automatically when you reconnect.

Can I track inventory across mobile distribution vans?

Yes. Each van can be set up as a node in Ceazr. Track transfers from warehouse to van, and van to customer. Every movement is logged with user attribution.

Migration & Setup

Can I migrate from Zoho Inventory or QuickBooks to Ceazr?

Yes. Export your product catalog as CSV, import it into Ceazr (SKUs, categories, pricing auto-map), set up your locations, and invite your team. Most teams complete the switch in under an hour. Works with Zoho, QuickBooks, Odoo, inFlow, and any CSV/Excel export.

Can I import data from Excel spreadsheets?

Yes. Export your Excel data as CSV and import directly into Ceazr for items, locations, and opening stock balances.

How long does setup take?

Most businesses are live within an hour: create account (2 min), set up locations (5 min), import products via CSV (10–30 min), invite team (2 min), start tracking.

Regional Support

What currencies does Ceazr support?

All major currencies. You select yours during onboarding — USD, EUR, GBP, and dozens of others. All reports and stock valuations display in your chosen currency.

Does Ceazr support VAT and tax compliance?

Ceazr tracks inventory values and provides exportable data formatted for VAT filing and tax compliance. The per-user audit trail supports regulatory requirements across jurisdictions.

Does Ceazr support multiple languages?

Ceazr currently operates in English and French, with more languages on our roadmap.

Industry-Specific

Is Ceazr good for pharmacy inventory management?

Yes. Ceazr supports batch/lot tracking, expiry date visibility, regulatory audit trails with per-user attribution, multi-location management for pharmacy chains, and reorder alerts for critical medications.

Can I use Ceazr for FMCG distribution?

Yes. FMCG distributors use Ceazr to track thousands of SKUs across warehouses, manage transfers to distribution points, monitor real-time movements, get AI alerts for anomalies, and give every staff member their own login at no extra cost.

Is Ceazr suitable for hardware stores?

Yes. Hardware stores use Ceazr to track large catalogs across stores and stockrooms. Barcode scanning speeds up receiving and counts. Reorder alerts prevent stockouts on high-demand items.

Security & Compliance

How secure is my data on Ceazr?

Ceazr uses industry-standard security: data encrypted in transit (TLS) and at rest, role-based access control, per-user audit trails, and location-scoped permissions.

Can I control what each team member can see and do?

Yes. Viewers can see stock levels but can't make changes. Editors can record movements and adjust stock. Admins have full access. All permissions are per-location — a warehouse manager only sees their warehouse.

Still have questions? Contact us at hi@ceazr.com

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